Tube City Almanac

July 05, 2012

Briefly Noted: 9-1-1 Outage Repaired

Category: News || By Submitted Report

An Allegheny County spokesman says a 9-1-1 outage this morning for Mon-Yough area residents was caused by a circuit failure in a Verizon facility in West Mifflin.

County spokesman Kevin Evanto said that a Verizon network circuit that allows telephone customers to directly reach Allegheny County's 9-1-1 center failed at 1:15 a.m., leaving customers in the city, Duquesne, West Mifflin and surrounding communities without 9-1-1 service. The outage affected only landlines, not cellphone customers.

Verizon technicians restored the circuit at around 8 a.m., and customers in those areas are once again able to reach 9-1-1 with a landline phone, Evanto said.

Customers in those areas did not lose phone service, only the ability to reach 9-1-1 through a landline phone, Evanto said.

Verizon technicians will continue to monitor the circuits to ensure that they are stable and that no other issues occur.







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